- Employee Benefits
We recognise that some customers with pre-existing medical conditions might face problems navigating the travel insurance market and that finding affordable cover for their conditions isn’t always straightforward or easy.
So, if you have been declined cover, offered cover with exclusions for your pre-existing medical condition/s or offered what you consider is an unaffordable premium, then the following guidance can help you navigate the travel insurance market more effectively and potentially achieve a better outcome when searching for affordable cover.
This directory lists those firms that provide or arrange travel insurance policies, which cover serious medical conditions. The service provides information about each firm listed, allowing you to make an informed decision about which provider best meets your needs.
Telephone: 0800 138 7777
Address: The Money Advice Service, Holborn Centre, 120 Holborn, London EC1N 2T
There is also BIBA’s Travel Medical Insurance Directory, which you can access here.
If you would rather speak to someone, BIBA’s Find Insurance Service operates a contact centre which is available Monday to Friday, 9am to 5pm, on 0370 950 1790