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Senior Team

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Ashwin Mistry OBE Chairman

Ashwin has over 30 years experience in the insurance industry, having started his broking career with GRE at the age of 17.

As well as driving the development of BHIB, Ashwin handles a book of clients, and was also instrumental in establishing Brokerbility over 10 years ago.

He is a prominent member of the local business community and has been involved in a number of local initiatives.

Ashwin is Married to Mina, and they have two children.

Julie Walker Managing Director

Julie’s passion is about looking after the customer, and focusing on our customers’ needs and requirements. She is experienced in all aspects of General Insurance from SME to Corporate clients, covering a wide range of industrial and commercial sectors.  Her career began with Eagle Star Insurance Company in Nottingham as an office junior, and she has worked her way up to the position she holds with BHIB today.

In her ‘down’ time, Julie loves to get out and about in the fresh air, walking the dog with her husband and seeing new places.

Andrew Crowdell Head of Sales

Andrew has been working within the insurance sector for over 20 years. He specialises in the fields of education and really understands the insurance implications for schools and similar establishments.

Andrew manages a large portfolio of clients and is also responsible for managing and mentoring our team of younger Account executives.

During his free time, Andrew enjoys cooking and the occasional glass of wine. Which comes in handy after chasing his 2 sports mad Sons around a football pitch!

Andy Underwood Operations Director

Andy has been in the insurance industry for 35 years – He initially joined Brett and Randall (Now part of BHIB) straight from school.

Andy moved into the Commercial team and has been involved in all aspects of the business during his time. Although more recent roles have been operations and managerial, he still enjoys working with customers & Insurers to maintain strong relationships and his focus is to ensure that client service is at the forefront of the business at all times.

Out of hours, Andy enjoys Sport, long walks (and sometimes running, subject to injuries!), travelling and spending time with his family and friends

Mark Taylor Client Services Director

Mark has over 30 years experience in the insurance industry and has been with BHIB for over 20. He previously worked for Allianz and RSA.

Marks responsibility is for ensuring BHIB provide the highest possible quality of service to our clients, whilst reinforcing our core value proposition. His specialist areas are Logistics, Food Manufacturing and Pharmaceuticals.

When not delivering excellence to our clients, Mark is a keen West Brom fan (for his sins) and enjoys running, cooking, listening to music and taking holidays with his family.

Tim Pearson Head of Claims

Tim ensures our Claims operation is running smoothly and provides the necessary support and assistance whenever our clients need it.

He is a specialist in handling complex Motor, Property and Liability claims, and provides clients with fleet management and large loss support.

16 of Tim’s 24 years in insurance have been with BHIB and during this time, he has continued with his passion for music, particularly “hitting things with sticks” – or playing the drums, as we may know it better!

Jo Tressler Head of Employee Benefits

Jo has over 25 years’ experience, specialising in the Employee Benefits field. She spent her formative years working for an insurer, but for the last 15+ years she has worked for a broker. Her passions are first class service and support for her clients.

When not in the office or out visiting clients, Jo enjoys walking her 2 “crazy” spaniels in the local countryside, and also taking on more adventurous challenges in the lakes and peak district

Fiona Caldwell Head of SME

Fiona heads up our SME team, who support the insurance requirements for SME type businesses.

Fiona has vast experience in the insurance industry, having spent over 25 years working for both insurance companies and brokers. During her time, she has worked across all areas of business, including private clients, commercial insurances, and even claims!

She feels her strongest asset is her experience and enjoys passing this on to her team members and colleagues. She is also excellently placed to advise and support her clients, as she has been there, and seen it all in her time!

Outside of work Fiona has 2 teenage daughters to keep her on her toes, including looking after a pony!

Marie Clay Head of Private Clients

Marie has had over 16 years’ experience in the Insurance Broking Industry and truly understands her client’s need. Working for BHIB for the last 14 years her main focus is ensuring she provides the best possible advice to customers in the ever changing Insurance World.  Dealing with BHIB’s connected Private Clients Business and Heading up the department she assists clients to make sure their Personal assets are adequately protected backed up by quality Insurers.

Out of the office, Marie can often be found on holiday, usually on a cruise ship!